Carriel Help

How to tuck things into your pouch and take them out again, keep it the same on every Mac, and find your way back when something’s off.

Start here

⌃⌥⌘VPut things in your pouch with ⌃⌥⌘VThe card. Press ⌃⌥⌘V, paste or drop, check the name, press Return. Menu barTake things out from the menu barThe panel. Click the pouch, type a few letters, press Return, answer Touch ID. WindowThe Carriel windowFor a longer look. Every thing by category, its details, Recently Deleted, History and Settings.

3 topics

In your pouch

What goes in your pouchFive kinds of thing, eight categories, how Carriel names them, and how much a pouch holds.
Copies and the clipboardHow long a copy lasts, where it can and can’t go, and the ways to copy or show a value.
Recently Deleted and Tidy UpWhat you delete waits 30 days on every Mac, and Tidy Up finds what you no longer need.

5 topics

Keys and your Macs

Your pouch passwordAn optional second lock. With it, your iCloud Keychain alone opens nothing.
Your recovery keyWords that open your pouch when nothing else can. Optional, and worth making if you add a pouch password.
Moving to a new MacSign in to the same Apple Account, open Carriel, and your pouch is there. Nothing to export.
Your Macs and iCloudHow your pouch stays the same on every Mac, what happens offline, and how to remove a Mac you’ve lost or sold.
Touch ID and lockingWhen Carriel asks for Touch ID, what one answer covers, and what happens when your pouch locks.

2 topics

When something’s off

⌃⌥⌘V does nothingAnother app may be holding the keyboard or the shortcut. The menu bar always works.
A thing hasn’t reached another MacCheck iCloud on both Macs, give it a moment, and see what Settings › iCloud and Macs says.

3 topics

Getting Carriel

Installing CarrielDownload it, drag it to Applications, open it. What macOS asks the first time, why Carriel lives in Applications, and what your Mac needs.
UpdatesHow Carriel keeps itself up to date, what it checks before it installs anything, and what to do if an update didn’t install.
Uninstalling CarrielRemove Carriel from a Mac in one step, what stays in your iCloud, and how to do it by hand.

2 topics

The bigger pouch

The bigger pouchUp to 100 things on up to 10 Macs, for $2.99 once, from LonelyDuck.
Your licenseWhat the license from LonelyDuck is, how a Mac uses it, its 10 Macs, releasing one, a month offline, and refunds.

Still stuck?

Write to Support or to support@lonelyduck.io. Say what you pressed and what Carriel said. Never send a key, a password or a code from your pouch: we never need one.